Black and White Architecture Printed Canvas 220 x 4 x 306 cm

Form, time and shipping costs

We work with transport agencies such as Correos , Correos Express , Seur, GLS , DHL... to offer you the best possible shipping experience.

Under normal conditions , you usually have your order at home in approximately 2-15 business days .

Depending on our production load, time of year, sales area or region... the order may take more or less time to arrive.

Shipping costs:

ORDER AMOUNT	SHIPPING COSTS
Less than €50	4.90
Between €50.00 and €100.00	9,90 €
More than €100.00	FREE SHIPPING

How can I track my order?

Once we've prepared your order, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. By clicking on that number you'll be able to see the latest updates on the location of your shipment.

Method of payment

When placing an order, the customer can freely choose to pay for purchases made by card ( MasterCard , Visa , Visa Electron , etc.); PayPal (through its own platform) through the Apple Pay or Google Pay digital wallets; or through SeQura financing.

Shipping method

Large goods will be delivered to you at street level , so if you live in a block of flats, your order will be delivered to your front door.

The carrier may voluntarily offer to deliver the goods to the address, but is not obliged to do so.

It is important that when you receive the goods , before signing the delivery note , you check and confirm the number of packages and their condition . Any anomaly must be noted on the delivery note and a photo taken . If you cannot check the goods at the time , you must indicate “NON-COMPLIANCE” on the carrier's delivery note and take a photo , since the transport agency does not accept breakages not reported on said delivery note.

SeQura - Split payment : Choose to pay at your own pace in the installments that suit you best for a fixed mini monthly fee. Clear and transparent costs. With just 5 details and instant approval.

Sounds good, doesn't it? Make your purchases with seQura in a flash. No paperwork and no uploading of any documents. Easy, fast and secure.

1. Choose seQura as your payment method and select the number of installments when completing your order.
2. Fill in 5 details and we will instantly confirm your purchase. Today you only pay the first installment.
3. Enjoy your purchase and pay comfortably. Your payments will be made automatically every month. If you have any questions, please ask here .

General maintenance recommendations for indoor furniture

Wood and veneers

Be careful with sunlight: Wood and veneers are sensitive to sunlight. It is advisable not to place any objects on your furniture during the first 6-8 weeks that it is exposed to our beautiful star, this is to avoid any marks if the color should lighten.

Maintenance: A cloth soaked in water, well wrung out, will do. Dry surfaces well after use. Any liquid can damage wood and veneers. If you spill something on your surfaces, be sure to clean it up quickly. If you want to remove a stain, rub it gently with a cloth and some warm soapy water.

Fur

Be careful with the sun and heat: The color of the leather may be damaged if exposed to direct sunlight. Make sure to place it in a non-exposed area. The radiator can be just as aggressive, so it's best to avoid placing leather furniture too close to it.

Care: Use a soft, dry cloth for regular maintenance. If necessary, use a soft cloth moistened with soapy water. To help the leather maintain its appearance, we recommend using a leather cleaner from time to time.

Tissue

Be careful with wear: Turn the seat cushions regularly so that they retain their original appearance for as long as possible. If the cushions are filled with foam, feathers or synthetic fibers, they must be shaken as much as possible to keep them in good condition.

Maintenance: You can vacuum at minimum power, taking care to use a very soft brush. In case of stains, use a soft cloth soaked in water. There are several dry cleaners on the market, but be sure to test them on an inconspicuous area first.

Paws

Make sure the legs of your chair or sofa are securely supported. Avoid dragging them to protect the base, but also to save its soil.

All merchandise will be 100% checked upon leaving our warehouses to ensure it is delivered in perfect condition.

Remember to check your order carefully when you receive it. It is very important that you notify us of any breakage caused by agency transport within a maximum period of 48 hours for defective goods due to quality or origin issues.

Exchanges and returns (right of withdrawal)

You have up to 30 days from the date of receipt of the order to make any exchange or return of our products . However, returns must be made in the original packaging and the products must not have been assembled (in the case that they require assembly).

Items that are used, damaged, broken, stained or unhygienic will not be accepted.

Products made of solid wood are handcrafted , as evidenced by the irregularities and imperfections that give each piece a unique and singular style. As they are not mass produced, there are bound to be slight variations from the photo, as this depends on the piece of wood selected for manufacturing.

We understand variations in tone, size and shape or certain imperfections (cracks, knots, marks) as added value that makes it a unique piece.

To make a return, please write to us at info@maussa.com . You will then have to send us the merchandise. When the item arrives at our facilities and we verify that everything is correct , we will proceed to refund the amount in the same way as billing.

Please note that you can return multiple items from different orders in one shipment. To do so, select all the items you wish to return, regardless of the order they belong to, and continue the return request process until the end.

Remember that you must always return the items you wish to return within 30 days , before the return period expires . If you have any questions , please contact customer service by email info@maussa.com or WhatsApp 658 119 769

Cancel my order

If the status allows, you can cancel your order directly from your customer account .

If you are unable to cancel your order, it means that the status of your order no longer allows cancellation. We invite you to refuse delivery . 

Refund

The refund will be made using the same payment method you used for your purchase within a maximum of 5 days after receiving the item in our warehouses.

For a deferred debit card payment, the refund is also deferred . Please wait until the beginning of the following month to see the amount reflected in your account.

If you decide not to return any item marked in the request, you will not have to do anything, since the refund will only be made for the items received at our facilities.

Guarantees for the purchase of movable property

Spanish legislation and that of other member countries of the European Union establish a minimum guarantee of two years for the acquisition of brand new personal property for private consumption.

The warranty is limited to manufacturing defects. Excluding products with damage resulting from:

1. Damage caused by improper care or maintenance.
2. Liquid spill or prolonged contact with moisture.
3. Products repaired by third parties.
4. Use of inappropriate chemicals.
5. Products where the surface or finish has been modified.
6. Scratches, cuts and impacts.
7. Misuse or incorrect use.