Vitrina Madera de Teca Reciclada 121 x 50 x 220 cm

Shipping method, term and costs

We work with transport agencies such as Correos , Correos Express , Seur, GLS , DHL... to offer you the best shipping experience possible.

Under normal conditions you usually have the order at home in approximately 2-15 business days .

Depending on our production load, time of year, sales area or region... the order may take more or less time to arrive.

Shipping costs:

ORDER AMOUNT	SHIPPING COSTS
Less than €50	4.90
Between €50.00 and €100	€9.90
More than €100.00	FREE SHIPPING

How I can keep track of my order?

Once we have prepared your order, we deliver it to the carrier and send you a shipping confirmation email with a tracking number. By clicking on that number you will be able to see the latest updates on the location of your shipment.

Way to pay

When placing the order, the customer can freely choose to pay for purchases made by card ( MasterCard , Visa , Visa Electron ,...); Paypal (through its own platform) through Apple Pay or Google Pay digital wallets; or through Klarna financing.

Shipping method

Large goods will be delivered to you at street level , so, if you live in an apartment building, your order will be delivered to your front door.

There may be the possibility that the carrier voluntarily offers to take the merchandise to the home. But you are not obliged to do so.

General maintenance recommendations for indoor furniture

Wood and veneers

Be careful with sunlight: Wood and veneers are sensitive to sunlight. It is advisable not to place any objects on your furniture during the first 6-8 weeks that it is exposed to our beautiful star, this is to avoid any marks if the color should lighten.

Maintenance: A cloth soaked in water, well wrung out, will do. Dry surfaces well after use. Any liquid can damage wood and veneers. If you spill something on your surfaces, be sure to clean it up quickly. If you want to remove a stain, rub it gently with a cloth and some warm soapy water.

Fur

Be careful with the sun and heat: The color of the leather may be damaged if exposed to direct sunlight. Make sure to place it in a non-exposed area. The radiator can be just as aggressive, so it's best to avoid placing leather furniture too close to it.

Care: Use a soft, dry cloth for regular maintenance. If necessary, use a soft cloth moistened with soapy water. To help the leather maintain its appearance, we recommend using a leather cleaner from time to time.

Tissue

Be careful with wear: Turn the seat cushions regularly so that they retain their original appearance for as long as possible. If the cushions are filled with foam, feathers or synthetic fibers, they must be shaken as much as possible to keep them in good condition.

Maintenance: You can vacuum at minimum power, taking care to use a very soft brush. In case of stains, use a soft cloth soaked in water. There are several dry cleaners on the market, but be sure to test them on an inconspicuous area first.

Paws

Make sure the legs of your chair or sofa are securely supported. Avoid dragging them to protect the base, but also to save its soil.

All merchandise will be 100% checked upon leaving our warehouses so that it is delivered in perfect condition.

Remember to check the order carefully when you receive it, it is very important that you notify any breakage due to agency transport within a maximum period of 48 hours for defective goods due to quality or origin issues.

Exchanges and returns (right of withdrawal)

You have up to 30 days from the date of receipt of the order to make any exchange or return of our products . Of course , returns must be made in the original packaging and the products without having been assembled (if they require assembly). But, if you no longer have the original packaging , you can return your order in any other box , as long as it is well packaged and sealed to prevent damage or loss of the items.

Items that are used, damaged, broken or that have stains and/or lack of hygiene will not be accepted.

The products made of solid wood are made by hand and proof of this are the irregularities and imperfections that give each piece a unique and singular style. Since it is not mass-produced, there are probably small variations with respect to the photo, since it depends on the piece of wood that is selected for its manufacture.

We understand variations in tone, size and shape or certain imperfections (cracks, knots, marks) as an added value that makes it a unique piece.

To make a return, write to us at info@maussa.com . Later you will have to send us the merchandise. When the item arrives at our facilities and we verify that everything is correct , we will proceed to refund the amount in the same billing form.

We remind you that you can return several items from different orders in the same shipment. To do this, select all the items you want to return regardless of the order to which they belong, and continue the return request process until the end.

Remember that you always have to deliver the items you want to return within 30 days , before the return period expires . If you have any questions , please contact customer service by email info@maussa.com or WhatsApp 658 119 769

Cancel my order

If the state allows it, you can cancel your order directly from your customer account .

If you cannot cancel the order , it means that the status of your order no longer allows cancellation. We invite you to refuse delivery . 

Refund

The refund will be made in the same payment method that you used for your purchase within a maximum period of 5 days after receipt of the item in our warehouses.

For a deferred debit card payment, it is also refunded on a deferred basis . Wait until the beginning of the following month to see the amount reflected in your account.

If you decide not to return any item marked in the request, you will not have to do anything, since the refund will only be made for the items received at our facilities.

Guarantees in the purchase of movable property

Spanish legislation and that of the rest of the member countries of the European Union establish a minimum guarantee of two years when purchasing brand new personal goods for private consumption.

The warranty is limited to factory defects. Products with damages derived from:

1. Damage caused by improper care or maintenance.
2. Liquid spill or prolonged contact with moisture.
3. Products repaired by third parties.
4. Use of inappropriate chemicals.
5. Products where the surface or finish has been modified.
6. Scratches, cuts and impacts.
7. Improper use or misuse.